The Great North Run

Deposits for Group Bookings

• Rates for the Great North Run - from £50 per person per night – a minimum of a 2 night booking
• A discretionary deposit of 50% may be taken for bookings.
• Deposits must be paid to the Rosebery Hotel within 7 days of initial booking to guarantee the reservation.
• 14 days notice is required to enable deposits to be refunded for group bookings. 10% of the deposit may be withheld to cover administration costs for large group bookings (10 guests or more)
• Cancellations for the Great North Run Accommodation are 14 days prior to arrival in writing.

Cancellations

Please note you will be charged for your accommodation in full, at the rate agreed at the time of booking, should you fail to cancel your reservation prior to arrival as follows:

• Individual guest 48 hours prior to arrival
• Between 2-4 guests 72 hours prior to arrival
• Group bookings 5-10 guests 14 days prior to arrival
• Group bookings 10+ guests 21 days prior to arrival
• Such charges will be deducted from your credit card (inclusive of credit or debit card charges) or a deposit
• The Great North Run Accommodation is 14 days cancellation or ammendment or curtailment
• Cancellations must be by email, fax or by letter and confirmed with an accompanying telephone call, so then a cancellation CODE can be issued.

Group Accommodation Bookings

The hotel will not be liable for any loss or damage to the property of guests. In the case of any loss of or damage to property, this must be reported first to the duty manager, and then to the police, immediately. Any on-site conditions, instructions or house rules must be adhered to: The Rosebery Hotel has the right to terminate without notice your stay due to any behaviour deemed inappropriate by them. In this case, you will not be entitled to any refund. We will not be liable to you or any other person for losses which are reasonably foreseeable and any other losses other than those caused by our negligence. This is the sole agreement between you and the Rosebery Hotel and cannot be varied apart from agreement of both parties.

We kindly ask all guests who have 4 or more in their party, to confirm final numbers 7 days prior to arrival, we thank you in advance for this. If a bond/deposit is taken upon arrival, it is not returned on day of departure, but will be re credited 48 hours later, after satisfactory inspection of the rooms.

The hotel reserves the right to refuse any guest admission on the grounds of un-reasonable, abusive or threatening behaviour. If one member of a booking or group is deemed to be behaving in an un-reasonable manner, then the hotel reserves the right to ask the whole party/guests to leave. Payment is non refundable.

Accommodation Check-in/Check-out
CHECK IN – 3pm – earlier prior arrangement
CHECK OUT – 11am – later by prior arrangement
LATE ARRIVALS - Please contact us for arrangement
LEFT LUGGAGE - Guests can of course leave their luggage upon prior arrangement. Please note that luggage is left at the owner’s risk. The hotel accepts no responsibility or liability for items lost, broken or stolen.